Quality and Service
INSTANT HELP
Leave a message if I am not at the computer.
It will get to me as soon as I return.
Phone
Mobile 0422186638 or SMS 0449575978 & I will call you.
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Click the image to register with PayPal Australia. (Will open in a new window).
NOTE: All transaction processing occurs at the secure PayPal site.
Book your own hosting here too, just follow the link below.
Web Site Hosting
NOTE: Email is a good way to get us. We spend a lot on wireless broadband to ensure we are contactable.
jahmon@smoothsilicon.com
gecko@smoothsilicon.com
fix-my-apple@smoothsilicon.com
New Service
Secure onsite data destruction.
Need to dispose of business machines?
Ensure that company data is not set loose in the public domain.
IMPORTANT TO YOU?
Computers can't be treated like humans, computers need love.
If you run a business that has dependencies on IT,
you should have a Disaster Recovery Plan in place.
When this has been done, you will have a document that allows you to instantly begin a focused recovery of your business, regardless of what type of disaster befalls you.
Without a Disaster Recovery Plan, the business can easily be totally or partially
disabled following one single incident. Often, this can lead to the business going broke.
Be smart, email us now so we can start producing this custom plan for you.
You will be surprised when you see how much this will mean to your peace of mind.
NEW !! Robotics and fine engineering. Check out the Arduino range of microcontrollers. We are now distributing these on the Sunshine Coast. Have some fun.
HAITI APPEAL Fraud
Unfortunately, some are trying to cash in on this situation. I grew up in the pacific and know how much these people care about each other.
Check the email addresses, if it supposed to be Red Cross, make sure it is the Red Cross, not redcross @gmail for example. This would be a hoax.
The fraudsters seem to like Western Union too, so be warned, and give to the right people.
Here is a real link.
http://www.redcross.org.au/howyoucanhelp_Haiti_Appeal.htm
OR
Phone:
1800 811 700
EXPERT TIP
If you are having trouble viewing images on-line, clear your browsers cache. Depending on your browser, it may be called "Clear personal data" or similar. Just have a look around under the "Tools" menu.
Qualified Support, troubleshooting skills, and the right attitude.
My dedicated approach, care & pride, comes from over twenty years fixing heavy equipment in my previous life. Now I have 15 years up in computer repairs.
The ethic and work procedure thus learned, stands one in good staid, through any procedure.
New !
Reliability breakthrough
Change the way you view your computers !
Things will never be the same, after you click HERE
NEW !
See my advertisement in the Noosa News

We care , no wipe and destroy attitude here.
1) No clients data lost.
2) We can evaluate your situation, and give you options.
3) Honest, friendly support team for your business or home.
9AM to 6PM Standard charges
Monday to Saturday
EXPERT TIP
Does your computer play up and go slow when you are in a hurry to do something? This is most likely a virus or spyware. Download SpyBot Search & Destroy HERE
12th May 2009.
Steve Martin from Symantic today reported on the BBC that 58% of Australian Businesses have suffered some kind of data or security breach. The majority of these, (90%) are targetted at personal and banking details. Mr Martin put Australia's high numbers down to no current legislation requiring the reporting of data loss / breachs, and to the fact that many small to medium businesses cannot afford the IT support team required to prevent these incidents.
From BBC World News.
October 20th 2009
Quote
"Online criminals are making millions of pounds by convincing computer users to download fake anti-virus software, internet security experts claim.
Symantec says more than 40 million people have fallen victim to the "scareware" scam in the past 12 months.
The download is usually harmful and criminals can sometimes use it to get the victim's credit card details."
End quote
Read the full story at
http://news.bbc.co.uk/2/hi/technology/8313678.stm
When money is tight,
Quality becomes even more important.
HOT TOPIC ----------- October 2009
Scareware Scams costing Internet users millions.
A pop up appears, usually while you are going from one site to another.
It tells you your computer is infected and tries to steer you to a site where you can download an anti-virus program to remove it.
You pay for it with your credit card and carry on. You have just been got twice.
One, the pop-up was a hoax.
Two, they now have your machine truly infected and they have your credit card numbers AND you paid for it.
Get your computer checked now and take some professional advice on web security.
Qualified support with 14 years experience.
Windows, Mac's & Linux.
Installations & repairs.
Specializing in SUSE Linux.
We do not give up until it is fixed.
All repair work guaranteed for 30 days.
Newspaper Column & Blog